Modern Slavery Statement — London Cleaner
London Cleaner and affiliated London cleaning services teams confirm a clear and public commitment to eliminating modern slavery, human trafficking and forced labour from our operations and supply chains. This Modern Slavery Statement outlines our zero-tolerance policy, the supplier audits we carry out, accessible reporting channels and our process for an annual review. As a London-based cleaner service, we recognise the responsibility to set high ethical standards across cleaning contractors, subcontractors and suppliers.Zero-Tolerance Policy
We operate a zero-tolerance policy toward any form of modern slavery. All employees, contractors and partner organisations are required to comply with our anti-slavery policy as part of contractual terms. We make it clear that any evidence of exploitative practices — including debt bondage, withholding of wages, restricted movement or falsified documents — will result in immediate action, including termination of contracts and referral to the appropriate authorities. Our code of conduct communicates expectations to all staff and supply partners.
Due Diligence and Supplier Audits
Our procurement and compliance teams prioritise risk-based due diligence. We perform supplier audits to verify labour standards, worker documentation and pay practices. Audits include desk reviews, on-site inspections where permitted, and third-party verifications. Findings are tracked and remediated through corrective action plans; persistent non-compliance leads to contract suspension or termination. We use different checks for direct suppliers and subcontracted cleaning teams to address vulnerabilities unique to London cleaners and local supply nodes.We maintain a range of reporting channels to encourage safe and confidential disclosures. Employees and third parties can report suspected slavery or trafficking through internal whistleblowing protocols, anonymous reporting mechanisms and secure case management systems. All reports are treated seriously, investigated promptly and handled with due regard for confidentiality and non-retaliation. Our aim is to ensure that anyone working with the London Cleaner organisation feels empowered to raise concerns without fear.
Investigations are led by trained compliance officers and, where applicable, independent investigators. We apply consistent investigative standards, document outcomes and ensure victims are supported with appropriate remedies, which may include medical care, legal support or safe alternative employment arrangements. We collaborate with external experts and NGOs when specialist support is required and ensure remedial measures align with international best practice.
Supplier audits assess several core areas, including:
- Verification of age and identity documentation
- Remuneration and working hours verification
- Freedom of movement and recruitment fee checks
- Health and safety and access to grievance mechanisms
Monitoring and performance measurement form part of our governance framework. We track key performance indicators (KPIs) such as audit completion rates, number of remediation actions closed, and employee training uptake across the London cleaning network. Results are reported to senior management and form part of our risk register. The board oversees the implementation of anti-slavery measures and receives regular updates on supplier performance and incident response.
Governance, Training and Responsibilities — Responsibility for preventing modern slavery sits with senior management and operational leaders. Staff and supervisors receive mandatory training on identifying signs of exploitation, secure reporting and how to respond to disclosures. We require suppliers to deliver equivalent training to their teams. Contract terms include anti-slavery clauses and the right to audit, reinforcing expectations for every party engaged in delivering London cleaner services.
In conclusion, London Cleaner maintains a firm commitment to continuous improvement. We operate a strict zero-tolerance approach, conduct robust supplier audits, maintain clear and confidential reporting channels and commit to an annual review of our policies, controls and training effectiveness. Each year we review risk assessments, audit outcomes, and remediation success to refine our strategy. This statement represents our ongoing pledge to prevent modern slavery in all forms across our operations and supply chain and to act decisively when issues arise.
